Anonymous

Jersey City - Jeanet Hansen

I was looking to rent an apartment in JC. The office forwarded me to Jean Hansen. After not getting a call back for 3 days, I finally tracked her down. Very unresponsive. How is this woman employed?! What an ***. She had no answer to simple questions about the lease and the building I had. Showed NO interest in what I was looking for or my concerns for safe neighborhood. I felt like I knew more about renting an apartment than the agent (and thats not much). Weichert, you should be ashamed. Maybe she needs retraining. And this is Hudson County, have someone that speaks spanish!!!! She talked down to me because I didnt understand HER English.
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Reason of review:
Poor customer service
Anonymous

Misrepresentation and confidential information given to potential buyers or their agents

We had listed our home with two other real estate companies prior to Weichert. One neglected to tell us he was not the listing agent and one's husband died. We selected an agent who was holding an open house down the street from ours. They represented themselves as a team, when two came to give their presentation. They never acted as a team. The only time the self-described mentor became involved is when the offer came in and the agent she was mentoring was on vacation. There was the typical negotiations and an agreement was made contingent on the house inspection. The inspection report came back and the potential buyers wanted ten items fixed. My husband, who had never sold a house before relied on the agent, as I was out of the country. I have sold 4 homes, never with the deceit your agents practiced. The agent, I found out when i came back had him sign a no kick out contract never even telling him what he was agreeing to. After we sold the house I asked the buyer why they had put the dining room table in. She. Said it was because our agent had told their agent to as k for whatever they wanted as we were very anxious to sell. Your agents were not responsibile for selling the house. The photos we paid for done by a real estate photographer and the staging sold that house. I had the photos done just before we sign with Weichert and they used them. They had two open houses and each person said the photos were the reason they were there. The agents had asked us what we wanted in an agent and we said first of all communications. They said of course, but every time we tried to contact them they were too busy. We are a military family, i write a column about bad and good experiences by now I am sure you can guess what I will have to say about Weichert.
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Reason of review:
Misrepresentation

Preferred solution: Let the company propose a solution

Anonymous
map-marker New Middletown, Ohio

Weichert Realtors Realtor Review

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Weichert Realtors - Simple Review #1477503937
Putting a lock box on our door without consent, harrassing two tenants, lying and screaming at customers. Marci Carter is the worst. She should lose her license ASAP.
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Reason of review:
Poor customer service
Anonymous

Horrible!

Horrible customer service! Had the misfortune of dealing with Pam Willard in Vernon, NJ who was absolutely rude, as previous posts stated, neglect in returning any calls or emails and when she did, the lies came pouring out.

Lies about repairs that had not been made, lies about whether the utilities were on, lies about having a mortgage commitment when there was none, lies about where the sellers lived to cover up for her own lack of response, poor advice. She sits and tells you she shouldn't be talking to you because it's unethical but continues the conversation anyway.

Where is the Board of Realtors here??? I'd highly recommend NEVER working with that office!

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Reason of review:
Poor customer service
4 comments
Guest

Mrs Willard, gives honest Realtors a bad name, has no morals

Guest

Pam Willard was abysmal to work with, always doing things her way then lying to cover her mistakes , pushy rude and unethical. STAY AWAY FROM THIS AGENT. FYI according to the sussex realtor web-sight she is on the board of directors

Guest

I agree with the assessment of horrible agent. Note to annon., make that two bad agents, and actually since two were involved in my case, make it at leastt 3!

Guest

I can understand your dissatisfaction. However, one "bad" agent does not represent the whole organization.

I personally worked for Weichert for many years and can say, without any reservations, it was the best company i ever worked for.

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Tanvi Acp
map-marker Wilkes Barre, Pennsylvania

Unprofessional, unorganized and uncaring

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If I could give this ZERO stars I would. I NEVER write reviews but the practice of Tina Gantz and Elena Katarsky was so appealing, I feel the need to warn people about what they are getting into. I was looking to rent for 1 year hoping this realtor would than help me buy 1 year later. I wanted to build a relationship for repeat business. This is no longer the case. I looked at my dream apartment on a holiday weekend. It was a Saturday. I worked furiously to fill out my application because properties are a first-come, first serve basis. Tina indicated there was another person who was interested but was not as far into the application as I was. During my HOURS spent with Tina filing out the application. Elena called. Reception was spotty and Tina could not get whatever information Elena was calling about. I got in all of my paperwork Saturday. As I said, it was a holiday. Sunday passed, Monday passed and finally on Tuesday, I got the devastating email that another applicant had beaten me to the apartment. The kicker-- the apartment had ALREADY been rented while I was looking at it! These two woman WASTED my time. I even canceled appointments following because the paperwork was taking that long to fill out. Elena had called Tina that afternoon, as I stood in the apartment to notify Tina the apartment had been rented. This is poor management and VERY unprofessional.. Elena should have communicated to Tina the apartment was no longer for rent. If she was unable to communicate it to Tina Saturday, it should have been communicated Sunday or Monday. Three days should have not went by before I was notified. I also paid for a $75 background check that never occurred. I am still waiting for a refund. It was nearly impossible to get either women on the phone after I was notified the apartment had been rented. The bottom line is, this office lacks communication and professionalism. I would never recommend them to anyone. This was truly and eye-opener for me at the cut-throat world of housing. My heart was set on this beautiful apartment and now I am scrambling to find somewhere else to live.
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Loss:
$78
Cons:
  • Staff professionalism
  • We hate it
  • Are dishonest
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Philadelphia, Pennsylvania

Weichert Realtors - Realtor Review from Philadelphia, Pennsylvania

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My husband and I were dealing with Weichert in Mullica Hill NJ with Kelli Ciancaglini. The agent is lazy and only got us 10 people to look at our home. She never took out home off the market. They didn't return our money for a contingency sale on the date it was to be returned and didn't take our home off the market two months after we informed her to. I don't recommend dealing with this agency. Poor service and lazy realtors. #weichertsucks
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Reason of review:
Poor customer service
Anonymous

Bad Weichert Realtor in Kentucky

We sold our house using a couple and were quite pleased. The female was patient and explained all activity to us. When we returned to town and ready to purchase a house, the man was our only contact. We did not realize this was no longer a team and he never told us. He was short with my wife several times, wore old jeans to appointments and showed up smelling like pot on one occasion. We called thinking we would have the same service. I don't know if it was a personal split or just professional, but this man should not be in this business.
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Reason of review:
Poor customer service
Anonymous
map-marker Norristown, Pennsylvania

Awful Service. Would NEVER use Weichert again.

This has got to be the worst service my husband and i have EVER experienced. No one returns phone calls or e-mails. We have to call multiple people over and over to make sure all documents have been submitted. The realtor was always late when showing us homes, and was rarely prepared to show the home. Doesn't know the proper information. On top of that, we have had a horrible time using them for the mortgage process. They do not know what the *** they are doing, and do not seem to care AT ALL. VERY UNPROFESSIONAL. HORRIBLE SERVICE. This company is a joke.
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Reason of review:
Poor customer service
Anonymous
map-marker Glen Allen, Virginia

Weichert Realtors - Review in Real Estate category from Glen Allen, Virginia

My experience with Weichert Realty was not good at all...I will not deal with them again...
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1 comment
Guest

Do not waste your time and effort calling them. I was greeted by James when I called 1-80*-***-****.

I explained four times I was looking for a tenant for my condo in St Pete Beach. He asked me five times, "what other areas I am looking at". It was the twilight zone, I finally was curt and said time and space inst that fluid, and at present the condo only occupies one space, in St Pete's. At that point he didn't put me on hold but started blasting in appropriate music through the phone.

The must count on volume and being a lead factory, paying people like James $12 an hour to try to capture the information.

Stay away!! Don't list with them, Your multi-million dollar property probably looks good on there site, but no way they will close the deal for you.

Anonymous
map-marker Glens Falls, New York

Unfavorable review of Balfour Realty in Glens Falls, NY

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I had contacted Susan about buying a home - I was visiting from New Jersey and had expected to spend the day looking at prospective homes. She suggested a time and place and subsequently confirmed the same via email. After I'd showed up and waited for 30 minutes, having tried unsuccessfully to reach here, I left disappointed. She was unreachable for a couple of hours after. There has been no to date. This is highly unprofessional and disgraceful. Worst experience to date. Would never recommend this fraud.
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Reason of review:
Poor customer service
Anonymous
map-marker Brooklyn, New York

Not a Realtor

I have no idea what business Weichert is in as they do not respond to someone seeking to purchase real estate. It is impossible to get someone on the phone who can actually provide information and broker a deal. I have made several phone calls. I've been promised call backs, but nothing seems to move them. I said I was a motivated buyer and identified a property for them but it made no difference. I get shunted from one office to another. Nothing. People pick up the phone and when I ask for information they assure me that they are not the broker but that they will have the broker get back to me. Nothing!
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Reason of review:
Poor customer service
Anonymous
map-marker Detroit, Michigan

Weichert Realtors - Realtor Review from Detroit, Michigan

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Worse Relators group. Rented a house, told owners won't be back. Had to sign an amendment of 60 day notice to evacuate if owners were to come back. Told u likely to happen in less than one year. Happened 2 months later. The amount of money I lost on moving, security deposits, etc was INSANE! The owners came back 2 months later. What a *** rip off! Unprofessional staff. Turn around time for deposit check return was greater than 60 days!!! Never dealing with this realtor company again. Stay far away from this Relators
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Reason of review:
Bad quality
Anonymous
map-marker Lakeland, Florida

Realtors daughter and friends robbed my house

I was using a Weichert realtor/ Sharon Mondile Madorma to sell my house. She knew I would be spending the winter in Florida and asked me to rent a room to her daughter and that her daughter would keep an eye on my house.

While I was away the daughter had her heroin addict friends move into my house and rifled through all my drawers, closets and basement and robbed me blind even sleeping in my bed. I had the police escort them out.

I never even got so much as an apology from her mother. Just want to make people aware so this doesn't happen to them!

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1 comment
Guest

This consumer is a complete lier. He has a mental illness of PTDS from the Vietnam war.

I listed his house for 2 days only & he pulled the listing as he decided that he did not want to sell the house. No apology from owner & no cost to owner. One month later he gladly gave out his house key for room for rent. His son also stopped by freakily to hang out at the house.

He collected money & never claimed it on his taxes. This owner gave a false statement.

Anonymous
map-marker Noblesville, Indiana

Simply Awful

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I can say this was truly the worst closing I have ever had in my life. The staff was incompetent and uncaring...we did not chose this title company, but our buyers did. They made huge errors at every turn. They did not stick with a closing date (forced us to push it out 2 weeks, then came back and wanted it 2 days before the original date), did not include the taxes our buyers were owed (despite my realtor calling several times to try to correct this, which they only realized the day before closing). Additionally, and worst of all, they got the payoff number incorrect and overpaid us, shorting my mortgage. I had to personally write a check to my mortgage company to fix their mistake. I truly don't know how these people stay in business. We were given an apology, but nothing else. Here is the contact: Robert Hulnick. He oversees all Weichert Title Companies Direct-856-229-****
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Reason of review:
Poor customer service
1 comment
Guest

I used to work for this company. Between their Title Co and Mortgage Co, it's amazing they are still able to conduct business. The sales associates work nights, holidays and weekends, and their parasitic companion companies destroy any goodwill the associates have earned.

Anonymous
map-marker Schwenksville, Pennsylvania

Weichert Realtors Doylestown - DO NOT DEAL WITH THEM

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Darren Samsel of Weichert Realtors Doylestown had a buyer interested in our condo. The realtor notes specified that we only can do conventional. He had a letter stating that she was approved for a conventional. NOT TRUE. It was not a true conventional mortgage, but tied to FHA. The agreement was signed in early November.

We moved forward with buying a new house, paid for appraisals, inspections, etc., not to mention all the little costs for the buyer for our condo. to find out on December 17th that her mortgage was declined due a HUD package for FHA declined. Darren does not call back to fellow realtors, nor to anyone. He left us dangling for over a week.

Even though his buyer wanted to terminate the contract, it is now 12/30/2015 and we still have not received release paperwork so we can move forward - wow his buyer is out of the country now. So we have to wait.

As for his broker, Susan Thompson, she 100% backs him up. So in my opinion, she is as phony as a $3 bill.

WHY DID HE NOT CHECK THE FHA LIST??? he would have seen that we were not on it. WHY DIDN'T HE INQUIRE WITH OUR REALTOR. He would have found out in November this is not a good deal.

DO NOT USE WEICHERT DOYLESTOWN, stay clear of both Susan Thompson and Darren Samsel.

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Cons:
  • We hate it
  • Are dishonest
  • False information
Reason of review:
Bad quality