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I recently had dealings with a Weichert agent and it was a terrible experience. I just want other buyers and sellers to know what happened to me.

I hired an agent to sell my home and when we met, everything worked out fine. The agent was very accommodating and I signed a contract. A lock box was placed on the door of the home which was fine. Then things started to fall apart.

75% of the time, I had to do all of the running around to get the home sold. When something was scheduled to be done to the house, this agent had an excuse why she was not able to be there to handle things. She wouldn't even give me notice and I had to drop everything to take care of what she was supposed to handle. She never informed me of what was going on and took it upon herself to purchase things for the house in order to pass inspection.

Then she had the nerve to send me receipts for things she purchased so I would reimburse her. I thought a real estate agent was hired to help the client to take care of things and relieve pressure and anxiety for the client. Instead, I had more pressure and anxiety than I bargained for. The sale finally moved along and was ready for closing and before I even signed any of the legal papers, the lock box was taken off of the door and the keys were given to the potential buyer by the real estate agent and work was being done inside my home!!!!

The new buyer hadn't even given me payment for his purchase, nor had the closing happened. I was more than furious! I contacted the agent several times and asked why she did that. I received no reply.

I contacted my lawyer and he was livid. The new owner was working in my home, using my electric and water facilities for free!!! Is there something wrong with this picture??? I finally had the closing, which the realtor, of course, could not attend.

Please be aware of this.

I realize not all agents are so uncaring like this one was. I hope that I can help someone so they don't have to go through this.

Reason of review: Poor customer service.

Location: Hackensack, New Jersey

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Guest

I wish I had done my due diligence with this company. They are so charming when you meet them at these houses (worst thing to do).

Also made the biggest mistake of being lazy and not securing my own lawyer and lender but working with everyone associated with Weichert, including their lawyer.

Talk about looking out for each other while acting like they care about you? It seems once the contract was signed we were on our own working directly with the lawyer and lender who works for the company and treating us as if we should now as much or more than the Realtors.

Guest

Wow! This is appalling!

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